In a world that is always in a hurry and forward-looking, digitalising the management of the healthcare company is a necessity. Digital transformation also involves the health sector and represents an unprecedented opportunity for greater effectiveness and efficiency in health services. As also mentioned by the European Commission, we are at the centre of a “digitalisation in healthcare”, which entails the combination of human skills with the facilities of modern technology. Nowadays, everyone expects that, when going to a clinic, they will find the precision and organisation that only the use of softwares can guarantee.
Investing in medical software is one of the fundamental things that a modern and specialised outpatient clinic should do, especially with a view in improving the services offered to patients.
Table of contents
What are the advantages of a medical software
Efficient and high-performance medical software allows all parties involved to gain significant benefits. They will be improved:
- patient check-in. By entering the data online in the system, the patient does not have to repeat tedious identification procedures;
- communication with the customer. It will be better thanks to the software's internal messaging system;
- accuracy. Electronic medical records will be error-free, as the software will remove the possibility of making mistakes by using procedures’ automation;
- data accessibility. A software for patient records will also mean the availability of information that would otherwise be searched manually in the archives;
- autonomy. It will allow the patient to independently manage bookings, payments and collection of reports.
It is worth specifying that the use of a software will not only facilitate the work of the doctors in the medical centre, but also benefit patients who, in most cases, will see this upgrade as a totally positive aspect.
What a medical software can actually do
Many times, we hear of specialists who make appointments on paper, relying on one software for the billing and one more for accounting management. It would be ideal to have an all-inclusive software, which includes, indeed, all the core functions of a medical clinic. Many people think that software’s task is limited to appointment management; but actually, a well-structured software can do much more. For example, it can handle billing and payment functions in-house, instead of outsourcing them.
How to choose a suitable and efficient medical software
There is no doubt that healthcare is one of the sectors where the use of artificial intelligence systems is rapidly growing. However, choosing the best software is often very challenging. Here is a list of the characteristics a medical software must have in order to be defined as performing and functional:
- possibility of highly customisable configuration;
- intuitive and user-friendly graphical interface;
- simplification of many routine activities;
- possibility of being able to store all documents in the cloud, entailing considerable savings in paper and time;
- streamlining of administration and bureaucracy;
- dynamism and constant updating, so as not to incur in using an obsolete management system.
Stronger brand identity and higher productivity
Medical software is a valuable tool for building stronger relationships with patients, but also with doctors, professionals and staff members. Furthermore, through this tool, it will be possible to create ad hoc communications for patients that will be sent by e-mail and, above all, it will be possible to keep track of the user experience (UX) through the integration of social channels such as Facebook, LinkedIn, Twitter, etc. All of this will contribute to the creation of a more solid brand identity.
A fundamental quality leap
In conclusion, an advanced healthcare structure cannot fail to make that significant and long-awaited quality leap. IPPOCRATE AS‘s team of experts can help you with the implementation of a customised medical software suitable to your needs. If you want to simplify the work in your clinic, fill in the form and obtain a consultation. If, instead, you are simply interested in the field of digital health keep up to date by continuing to read our JOurnal.